Expédition

🚚 Shipping Policy

At VOLIXAR, your satisfaction is our priority. That's why we're committed to shipping your orders as quickly as possible, with care and transparency.

📦 Order processing

All orders are processed within 24 to 72 working hours after payment validation (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation e-mail containing your tracking number.

⏱️ Delivery times

Our estimated delivery times are between 5 and 10 working days from the date of dispatch.

🕒 Delivery times may vary slightly depending on busy periods (holidays, sales...) or factors beyond our control (carrier delays, customs, weather conditions, etc.).

🌍 Delivery zones

We deliver to: France / Metropolitan France / Europe / International.

💸 Delivery costs

Standard delivery (5 to 10 working days) : Free € depending on basket or destination
Shipping costs are calculated and displayed when you place your order.

🔍 Tracking your package

Once shipped, each order is accompanied by a tracking link enabling you to follow the progress of your package in real time.

❗ Delivery problems

In the event of an abnormal delay or problem with delivery, please do not hesitate to contact our customer service department at the following address:
📩 : customerservice@volixar.com

We will do our utmost.